Our policy lasts 24 hours. If 24 hours have gone by since your purchase, unfortunately we can’t offer you a exchange.
Exchanges (if applicable)
We only replace items if they are defective or damaged or broken. To request an exchange, send us an email at email@example.com or call us/WhatsApp on +91 88003 56081 within 24 hours.
- In case of misprints please send us picture(s) of misprinted products.
- In case the product is damaged or defective or broken please send us a video of the product at the time of opening of the courier box.
Send us the picture(s) or video(s) at firstname.lastname@example.org or WhatsApp us at +91 88003 56081.
To return your product, you should mail your product to: 270, Tower S-3, Cloud 9, Vaishali, Ghaziabad, UP, 201010, India. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
*Also, please make sure your item must be unused and in the same condition that you received it. It must also be in the original packaging.
** Please note that you only need to return the product back to us in case your order has been authorized for exchange by us, i.e. Swaag.in.