Return Policy

Our policy lasts 24 hours. If 24 hours have gone by since your purchase, unfortunately we can’t offer you a refund* or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)*

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@swaag.in or +91 88003 56081.

Exchanges (if applicable)

We only replace items if they are defective or damaged or broken. If you need to exchange it for the same item, send us an email at support@swaag.in or call us on +91 88003 56081 within 24 hours.

  • In case of misprints please send us picture(s) of misprinted products.
  • In case the product is damaged or defective or broken please send us a video of the product at the time of opening of the courier box.

Send us the picture(s) or video(s) at support@swaag.in or Whatsapp us at +91 88003 56081.

Shipping

To return your product, you should mail your product to: 270, Tower S-3, Cloud 9, Vaishali, Ghaziabad, UP, 201010, India. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

*Refunds are only applicable if the product delivered is not as per your order.

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